Contact Trail Kos
We are here to help with trails, guided hikes, Premium, offline maps, and account questions.
Support: [email protected]
In-app
Open the app menu → Contact support to send a message without leaving the app.
Response time
We aim to reply within 1 business day. Complex booking or payment issues may take longer.
Mailing address
For legal or privacy correspondence, email us first and we will provide a postal address if required for your jurisdiction.